The Kasa Smart Plug has revolutionized home automation, permitting you to remotely control family gadgets. Despite their usefulness, these gadgets might confront some connectivity issues.
In this guide, we have created troubleshooting solutions for Kasa smart plug users, which you can easily get rid of the problem. From soft reset to factory reset, we’ll give step-by-step guidelines to take care of normal issues you might experience.
How Do I Reset My Kasa Smart Plug?
To reset your Kasa plug, first, plug it into a working power outlet. Then, press the reset button for 5 – 10 seconds. This will initiate a soft reset, putting the device into pairing mode. You can now connect it to the Kasa app.
Depending on your situation, you may need either a soft or hard reset. Soft resetting is useful for fixing standard connectivity or response issues with your Kasa plug.
Before resetting, try power cycling the device. Simply unplug the smart plug, wait 2 – 3 minutes for the power to drain, then reconnect it. Once it boots up, test if the issue is resolved.
For certain issues, like changing the Wi-Fi network of your Kasa plug, resetting the device is necessary. That’s how you can reset your Kasa smart plug.
How to Perform a Soft Reset Your Kasa Smart Plug
To perform a soft reset, keep all your smart plug settings intact. Configuration preferences remain unchanged, making it an effective solution for various issues, especially when your plug maintains its WiFi connection. Follow these steps to soft reset your Kasa smart plug:
- Ensure the plug is connected to a power source.
- Locate the reset or control button, typically positioned on the top or side.
- Hold down the reset button for 5 – 10 seconds.
- Observe the WiFi LED light blinking in amber and green (or blue in some models).
- Open the app and follow any prompts displayed on the screen. If none appear, wait until the LED light stops blinking.
- Once the reset is finished, verify if the problem persists. This straightforward process helps troubleshoot and maintains seamless functionality.
How to Perform Factory Reset Your Kasa Smart Plug
Performing a factory reset on your Kasa smart plug resets it to its original settings, erasing any custom configurations. Following this reset, you’ll need to set up the plug anew and reconnect it to your WiFi network. This option proves useful when transferring ownership, encountering WiFi connection issues, or when linking the plug to a different WiFi network. It’s also recommended if a soft reset fails to address the initial problem.
To execute a factory reset:
- Plug the smart device into an electrical outlet.
- Locate the reset or control button, holding it down for 5 – 10 seconds.
- Let go of the button once the WiFi LED light starts blinking rapidly.
- The plug has now reverted to factory settings.
- Utilize the Kasa app to reconfigure the settings as needed.
Why Is My Kasa Smart Plug Not Connecting?
If your Kasa smart plug suddenly stops connecting, there are a few possible explanations:
- Wi-Fi Connection: If the smart plug isn’t connected to Wi-Fi, it won’t function correctly. A brief power outage might have disrupted the connection. Try unplugging the smart plug, waiting a few seconds, and then plugging it back in to see if it reconnects. If that doesn’t work, you can attempt to reset it.
- Network Compatibility: It’s important to connect the smart plug to a 2.4 GHz Wi-Fi network, not a 5 GHz one. Double-check the network settings to ensure it’s on the correct frequency.
- App Setup: After physical installation, you need to set up the smart plug in the Kasa app. Additionally, if you intend to use it with Alexa, you must connect it to the Alexa app too. The Kasa app provides step-by-step guidance through this process.
Following these steps should help resolve any issues and get your Kasa smart plug back up and running smoothly.
Final Thoughts
Keep in mind that performing a factory reset will wipe out all existing configurations, including Wi-Fi settings, and you’ll need to go through the setup process again. On the other hand, a soft reset won’t delete previous settings, but it’s advisable to do one before troubleshooting any device issues.
Assuming that you run into issues or have more inquiries regarding resetting your Kasa Smart Plug, check out helpful resources like the Kasa Smart website or the Kasa Smart Community Forum. Moreover, feel free to reach out to Kasa Smart customer support for further assistance.
