Have you ever felt the frustration of your Govee lighting refusing to cooperate? This is a common problem that many users have faced but you have no reason to fear as there is a solution.
We’ll walk you through the troubleshooting process step by step, and provide solutions to common problems. We’ll cover everything from checking your internet connection to updating the Govee app and resetting the device if necessary.
In this article, we will explore the common causes that could be responsible for your lighting malfunctions and provide solutions to resolve them.
Why Is My Govee Lights Not Working
If your Govee lights aren’t working, there are several potential reasons to consider: network issues, improper connections, damaged wires, or voltage mismatches. It’s essential to troubleshoot your setup to pinpoint and resolve the underlying issue.
Did the lights previously work and suddenly stop, or are you encountering difficulties right out of the box?
If the lights aren’t working out of the box, there might be a connection problem. Double-check that the light strip is correctly connected to the controller, and ensure the controller is plugged into a functional outlet.
If you’re struggling to turn on the strip lights, try reversing the connection to the controller and listening for the clip sound to confirm a secure fit. Also, confirm that the lights are connected to a working power source.
Before permanently installing your lights, conduct a test run. Whether it’s a bulb or LED strip, connect and test it first, then proceed to install it in its final location. Imagine the frustration of installing strip lights around your home or behind your TV only to discover they don’t work.
Before connecting the lights, verify that your power supply matches the voltage requirements indicated on the LED strip. A 24V LED strip with a 12V power supply will result in dim lighting. Therefore, always check the voltage of your strip and ensure it matches the power supply accordingly.
Govee Lights Not Working Fix Issues
Troubleshooting common problems including internet connection checks, power cycling, app updates, device resets, and final troubleshooting tips.
Check Your Internet Connections
It’s crucial to have a reliable home network for seamless operation of smart home devices. First, make sure your Wi-Fi is stable by testing it with another device.
Keep in mind that Govee LED products only work with a 2.4 GHz Wi-Fi signal. To ensure compatibility, separate your Wi-Fi bands for 5 GHz and 2.4 GHz networks in your router settings. Access the router management portal using the provided login details.
When connecting your lights to the Govee app, select the 2.4 GHz Wi-Fi band and enter the correct password.
Make sure your phone is connected to the same network as the lights and disable any VPN on your mobile device.
After confirming these steps, restart all devices. Turn the lights on and off, reboot your router, and try controlling the lights again.
For more detailed troubleshooting, refer to the complete guide I’ve put together to resolve any issues with your Govee Lights not connecting to Wi-Fi.
Power Cycle on Your Devices
It’s super helpful to restart your smart home gadgets when they some connectivity issues. Your lights might go wonky due to a lost connection or a pesky software glitch. Giving them a quick reboot can usually sort things out, getting your lights back on track in a jiffy.
If the lights are still playing hard to get, try unplugging them for 5-10 minutes to let them fully discharge before plugging them back in.
And don’t forget about your Alexa or Google Home hubs if you’re controlling your lights through them. Give those a restart too. Make sure your lights are manageable through the main app before syncing with these assistants. After everything’s restarted, give it a minute or two for everything to reconnect smoothly before you test them out again.
Updating Govee App
As a smart homeowner, it’s crucial to regularly update your smart home devices. This ensures they stay up-to-date with the latest features, firmware, and security standards, keeping your home safe and efficient.
Don’t forget to check your Govee Home app frequently for any new updates you might have missed. Running your devices on outdated firmware can easily lead to malfunctions and compromise their performance.
Another important thing to keep in mind is the buildup of cache in the Govee Home app, which can cause it to malfunction over time. Make it a habit to clear the cache through the app regularly. Simply launch the Govee app, go to your account settings, and select the option to clear the cache. This simple step will help ensure your app runs smoothly and your smart home stays in top-notch condition.
Reset The Govee Device
If you’ve tried all the previous solutions and the issue persists, the next step is to restore the lights’ default settings and set them up again from scratch. This process includes resetting the lights and afterward reconnecting them to the app and doling out them to their separate rooms.
To reset your LED light strip, start by turning the light on. Then, press the middle button on the control box four times while simultaneously holding down the power button.
Alternatively, if you’re dealing with Govee light bulbs, perform a factory reset by connecting the light to a standard fixture and toggling it on and off five times.
For best results, it’s advisable to remove the bulb or light from the app before resetting it. After completing the reset process, reconnect your light to the app to see if the issue has been resolved.
Final Thoughts
Troubleshooting issues with Govee lights may seem daunting at first, but with the right steps, you can easily resolve them. Maintain patience and a systematic approach as you progress through the troubleshooting steps.
Whether it’s checking connections, power cycling devices, updating the app, or resetting the device, each step brings you closer to a solution.
By following the tips illustrated in this guide, you’ll have the option to partake in your Govee lights with no interference, making the ideal vibe for any event. Continue exploring and testing until you track down the fix that works for you. If the problem continues, reach out to Govee support via the Govee Home app.
